Dedicated to your practice, its pets and clients.
Remote veterinary staffing solutions designed to grow your practice.
Skilled remote veterinary professionals, with extensive experience, who have worked in the field. We work as an extension of your practice.
We are your dedicated team behind the scenes.
We learn your PIMs, phone system, and protocols and serve your clients as an extension of your practice. Pet Pit Stop is your one stop shop for remote veterinary support. Designed by veterinarians and experienced managers specifically for veterinary practices.
Let us handle these administrative tasks so you can focus on pets and clients at the practice.
Our Services
We offer virtual veterinary assistant services to veterinary hospitals. We were founded by doctors and managers with extensive knowledge of the industry. We are veterinary only. This is what we do. This is our focus and passion. We have a team of veterinary professions here to serve you as an extension of your hospital.
About Us
Founded by Dr. Shin, Dr. Trivedi, and Sachin Trivedi with the goal to help hospitals manage stressful situations or ongoing challenges such as associates calling out sick, finding qualified temporary coverage, interviewing, training, and developing associates to serve your pets and clients better.
Our Solutions
Virtual Receptionists
We learn your software and scheduling and booking protocols
We help reduce missed calls
And are always here to support you with call-outs
Virtual Veterinary Technician
General Triage – assessing the needs of pets, serving the various needs of clients
Pre-screens – includes collation of medical history and intake questions before pets or clients come to the practice
Other tasks – Pre-surgery intake, presenting treatment plans, authorizing refills, and client education.
Virtual Admin
We hire and train associates assigned to your hospital
We manage their workflow based on your hospitals processes and protocols
Testimonials
”I manage all of the day-to-day operations, including the quality, and client experience for Pet Pit Stop. A big part of my job is listening to our client's needs and understanding their biggest challenges. This allows me to work with our clients to devise a solution to overcome their challenges.
BrittanySupervisor
Having worked in a physical hospital for years, I see how virtual assistants can help. I love working with the hospitals and their teams, helping with call-outs, or labor challenges. This is what keeps me excited to come to work every day.
”At first I was skeptical. I run a really tight ship in house. It took me some time, but I started to see the advantages of outsourcing and hiring virtual assistants. One big positive is I don’t spend as much time interviewing, hiring, training receptionists, which allows me to work more with the doctors and develop their teams. We see doctors getting out on time and their staff more dedicated to doctors and pets in the hospital. All this has improved the client experience, and increased both revenues and profits.
LeePet Pit Stop Client
