About Us

Pet Pit Stop was born in a veterinary hospital.  Its founders Sachin Trivedi, MBA, Dr. Ed Shin, DVM and Dr. Sameer Trivedi, DVM had a vision to help hospitals deal with issues such as call-outs, leaves, training, and hiring, to help make things easier for veterinary hospital owners, doctors and managers; so they can focus on more important things like quality of care and pets in the hospital today. 

What we found out was eye opening to us.  By enlisting virtual assistants, we helped doctors leave on time, ensured that their technicians were not answering phone calls or chasing charts and basic information, and managers more focused on the day’s patients and team.  We saw more efficiency, more pets in less time, and more revenues, growth, and profitability.  We’re here to help you, save you time, money, and hopefully reduce stress and increase overall happiness at your hospital.    

Article in AAHA by founder Sachin Trivedi

I manage all of the day-to-day operations, including the quality, and client experience for Pet Pit Stop. A big part of my job is listening to our client's needs and understanding their biggest challenges. This allows me to work with our clients to devise a solution to overcome their challenges. Having worked in a physical hospital for years, I see how virtual assistants can help. I love working with the hospitals and their teams, helping with call-outs, or labor challenges. This is what keeps me excited to come to work every day.

BrittanySupervisor

At first I was skeptical. I run a really tight ship in house. It took me some time, but I started to see the advantages of outsourcing and hiring virtual assistants. One big positive is I don’t spend as much time interviewing, hiring, training receptionists, which allows me to work more with the doctors and develop their teams. We see doctors getting out on time and their staff more dedicated to doctors and pets in the hospital. All this has improved the client experience, and increased both revenues and profits.

LeePet Pit Stop Client