Virtual Veterinary Technician

Appointment Prescreens, Pre-Surgical Paperwork, Medical Record Management, Appointment Confirmation Calls, and more.

Appointment Prescreens

Collecting information regarding the patient’s visit before the appointment (subjective/history)

  • Specific to each exam type based on the information that the hospital wants collected

Pre-Surgical Paperwork

  • Sending clients DNR Directives for signature ahead of surgical drop-off
  • Sending clients surgical estimates
  • Collecting surgical deposits

Miscellaneous Tasks

Medical Record Management

  • Inputting Doctor and Staff Callbacks
  • Inputting Medication Refill Requests
  • Obtaining Medical Records

Appointment Confirmation Calls

Collecting Deposits/Payments

Estimate Follow Up

  • Pulling daily report and sending text messages to clients that have not scheduled surgical procedures to see if we can schedule an appointment

Aftercare Instructions

  • Reviewing over patient aftercare for spays, neuters and dentals.